IT Innovations LLC

Managed IT Services in Southeast Michigan

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Noisy IT,made clear.

Twenty years of enterprise IT, with AWS Cloud Practitioner, Azure Fundamentals, and ITIL Foundation certifications, now sized for small business. We bring the static into focus. Move your cursor to see it clear. Drag to turn it. Click to ping us.

Signal clear / 100%

Clear.

Certified enterprise cloud knowledge without the enterprise overhead. AWS, Azure, Google Cloud, Microsoft 365, and ITIL-based support that keeps a small business running.

Enterprise know-how, small business size.

Large companies have teams of cloud architects and systems administrators. Most small businesses have someone who is good with computers and a drawer full of vendor logins. We close that gap with the same practices big IT departments rely on, scaled to what your business actually needs. That means twenty years of enterprise IT, from Fortune 500 environments to startups, and the same ITIL service discipline large organizations use to keep support predictable. We provide managed IT services and IT support to small and medium businesses across Macomb, Oakland, Wayne, Washtenaw, Livingston, and St. Clair counties, remotely or on site.

AWS Certified Cloud Practitioner

Microsoft Azure Fundamentals

Microsoft Certified Professional

ITIL Foundation v3

AWS, Azure, and Google Cloud

Account and subscription setup, identity, networking, backups, cost control, and migrations, built the way enterprise teams build them.

Microsoft 365

Tenant setup and migration, Exchange Online, Teams, SharePoint, Intune, Entra ID, conditional access and MFA, licensing cleanup.

Everyday IT support

A helpdesk run on ITIL service practices: tracked requests, clear priorities, and planned changes. Onboarding, laptops and phones, printers, Wi-Fi, and one number to call.

Security and backup

Security baselines, MFA everywhere, patching, backups with restores that are actually tested, and a plan for the bad day.

Web design

Fast, clean sites that are easy to keep current and easy to find.

System design and light coding

Architecture that fits your size and budget, documented so others can run it. Scripts, automations, and small internal tools.

Rates you can see before you call.

Pay per incident. Time is billed in 15-minute increments, and you get an invoice when the work is done.

Hourly rates
Service	Rate	Minimum
Remote support	$125/hr	30 minutes
On-site support	$125/hr	1 hour per visit
Cloud work: AWS, Azure, Google Cloud	$150/hr	1 hour
After hours, weekends, and bank holidays	1.5x: $187.50/hr support, $225/hr cloud	Same as above

Hourly rates

Service

Rate

Minimum

Remote support

$125/hr

30 minutes

On-site support

$125/hr

1 hour per visit

Cloud work: AWS, Azure, Google Cloud

$150/hr

1 hour

After hours, weekends, and bank holidays

1.5x: $187.50/hr support, $225/hr cloud

Same as above

Business hours: Monday to Friday, 8 am to 6 pm Eastern.

On-site travel, measured from Washington, MI
Distance	Travel fee
Within 10 miles	None
10 to 25 miles	$50 per visit
25 to 50 miles	$90 per visit
Beyond 50 miles	Quoted per job

On-site travel, measured from Washington, MI

Distance

Travel fee

Within 10 miles

None

10 to 25 miles

$50 per visit

25 to 50 miles

$90 per visit

Beyond 50 miles

Quoted per job

Prepaid support hours

Prepaid blocks of support hours are available. Ask for details.

Larger cloud projects

We start with a short paid discovery at the cloud rate, then give you a fixed price for the project.

Rates effective November 2026. Hardware, software, and third-party services are billed separately. Signed agreements govern.